Service / Sales Engineer

Employment type: Permanent, full-time
Location: North East (Field-based)
Hours: 40 hours per week, Monday–Friday
Salary: £35,000–£45,000 + Company Vehicle + Commission + Benefits

The Role

We are working exclusively with a well-established and growing company within the sheet metal machinery industry, supplying, installing and supporting high-value equipment including Forming Machines, Laser Cutting Machines, Power Presses and Hydraulic Presses.

They are looking for a Service / Sales Engineer to join their team, combining hands-on engineering with customer-facing sales and commercial responsibilities.

You will install, service and repair machinery at customer sites while building strong customer relationships and identifying opportunities for new machinery, service contracts, maintenance packages, spare parts and upgrades.

Key Responsibilities

Install, commission, service and repair sheet metal machinery across the UK & Ireland.
Diagnose and fault-find mechanical, electrical and hydraulic systems.
Carry out hydraulic repairs and replacement of switches, sensors and components.
Use PLC systems, including Siemens TIA Portal, for fault finding.
Interpret electrical and wiring diagrams.
Provide technical support and training to customers.
Build and maintain strong customer relationships.
Identify and develop sales and aftermarket opportunities.
Discuss technical solutions and machinery requirements with customers.
Support quotations, proposals and machinery specifications.
Work closely with internal sales, engineering and service teams.
Maintain accurate service and customer records.

Essential Skills & Experience

Experience as a Service Engineer, Field Service Engineer, Maintenance Engineer, Sales Engineer or similar.
Strong electrical and hydraulic engineering knowledge.
Experience with industrial machinery or machine tools, ideally sheet metal machinery.
Strong technical and customer-facing communication skills.
Commercial awareness and the ability to identify sales opportunities.
PLC experience, particularly Siemens TIA Portal, is desirable but not essential.
Self-motivated and comfortable working independently.
Willingness to travel extensively and stay away when required.
Full UK driving licence with fewer than 6 penalty points.

Key Words

Service Engineer, Sales Engineer, Field Service Engineer, Service Sales Engineer, Field Engineer, Technical Sales Engineer, Multi-skilled Engineer, Mechanical Engineer, Electrical Engineer, Hydraulic Engineer, Machinery Sales, Technical Sales, Sheet Metal Machinery, Hydraulics, PLC, Siemens TIA Portal, Hydraulic Presses, Laser Cutting, Forming Machines, Power Presses, Aftermarket Sales.

Service/Sales Engineer

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